NRG Trust Center

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At NRG, security is a core part of how we handle research responsibly. We design our processes and technology to protect research data at every stage, from collection through delivery, while supporting the speed and flexibility our clients expect.

We take a practical and thoughtful approach that focuses on minimizing risk, limiting access to only what is necessary, and responding quickly when issues arise. Security is not treated as a checkbox or a barrier to collaboration, but as a shared responsibility that allows our clients to confidently partner with us on sensitive and high value research.

Documents

Featured Documents

REPORTSSOC 2 Report
Content & Media Security
Data Backups
Encryption-at-rest
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Incident Response

We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request.

Knowledge Base (FAQ)
  • How does NRG protect client and research data throughout a project?
  • How does NRG support highly confidential assets?
  • How does NRG secure client provided content and research materials?
  • How does NRG handle personal data collected from research participants?
  • Does NRG encrypt data in transit and at rest?
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NRG Trust Center Updates

General

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NRGs Trust Center is now live!

We are pleased to announce the official launch of the NRG Trust Center.

Security, privacy, and transparency are foundational to how National Research Group partners with clients and participants. The Trust Center represents an important step forward in making our security posture, privacy commitments, and compliance practices more visible and accessible.

Through the Trust Center, stakeholders can gain a clearer understanding of how NRG protects information, manages risk, and continuously improves its security program. This includes insights into our governance approach, security controls, data protection practices, and ongoing compliance efforts.

NRG is proud to invest in greater transparency as part of our long term commitment to trust. As the regulatory landscape and threat environment continue to evolve, we remain focused on strengthening our safeguards while enabling the business to operate with agility and confidence.

We invite clients, partners, and stakeholders to explore the Trust Center and learn more about how NRG approaches security and privacy with care, accountability, and integrity.

If you need help using this NRG Trust Center, please contact us.
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If you think you may have discovered a vulnerability, please send us a note.
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