NRG Trust Center
At NRG, security is a core part of how we handle research responsibly. We design our processes and technology to protect research data at every stage, from collection through delivery, while supporting the speed and flexibility our clients expect.
We take a practical and thoughtful approach that focuses on minimizing risk, limiting access to only what is necessary, and responding quickly when issues arise. Security is not treated as a checkbox or a barrier to collaboration, but as a shared responsibility that allows our clients to confidently partner with us on sensitive and high value research.
Incident Response
We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request.
- How does NRG ensure employees are trained on security and data protection?
- How does NRG secure client provided content and research materials?
- Does NRG comply with global privacy and data protection regulations?
- How does NRG protect client and research data throughout a project?
- Does NRG monitor systems for security events?
NRG Trust Center Updates
General
SOC 2 Type II Report Now Available
We are pleased to announce that National Research Group has successfully completed its SOC 2 Type II audit.
A SOC 2 Type II audit evaluates both the design and operating effectiveness of an organization's security controls over an extended period, providing independent validation of our ongoing commitment to protecting client and respondent data.
Our SOC 2 Type II report is now available through the Trust Portal for existing and prospective clients upon request.
This achievement reinforces our commitment to maintaining a strong security program and providing transparency into the controls and practices that help safeguard the information entrusted to us.
If you would like access to our SOC 2 Type II report, please submit a request through the Trust Portal.
NRGs Trust Center is now live!
We are pleased to announce the official launch of the NRG Trust Center.
Security, privacy, and transparency are foundational to how National Research Group partners with clients and participants. The Trust Center represents an important step forward in making our security posture, privacy commitments, and compliance practices more visible and accessible.
Through the Trust Center, stakeholders can gain a clearer understanding of how NRG protects information, manages risk, and continuously improves its security program. This includes insights into our governance approach, security controls, data protection practices, and ongoing compliance efforts.
NRG is proud to invest in greater transparency as part of our long term commitment to trust. As the regulatory landscape and threat environment continue to evolve, we remain focused on strengthening our safeguards while enabling the business to operate with agility and confidence.
We invite clients, partners, and stakeholders to explore the Trust Center and learn more about how NRG approaches security and privacy with care, accountability, and integrity.